Privacy Policy for FlySoulo
Last updated: April 21, 2025
Introduction
FlySoulo (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
The Information We Collect
Personal Information
When you interact with our website, we may collect:
- Contact Information: Name, email address, phone number, and mailing address when you fill out our contact form or subscribe to our services.
- Session Information: Details about your spiritual advisory sessions if you book services with us (stored securely and confidentially).
- Payment Information: When you purchase services, we collect payment details. Credit card information is processed securely through our payment processors and is not stored on our servers.
- Communication Records: Records of correspondence if you contact us.
Automatically Collected Information
When you visit our website, we automatically collect:
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website.
- Cookies Data: Our website uses cookies to enhance your experience. You can set your browser to refuse all or some browser cookies, but this may prevent some parts of our site from functioning properly.
How We Use Your Information
We use your personal information for:
- Providing and personalizing our spiritual advisory services
- Processing and fulfilling your requests
- Communicating with you about our services
- Improving our website and services
- Sending you information about offerings that may interest you (with your consent)
- Complying with legal obligations
The Spiritual Nature of Our Services
Due to the personal and spiritual nature of our services:
- We maintain strict confidentiality regarding all session content
- We never share the specific details of your spiritual consultations
- We understand the sensitive nature of spiritual guidance and treat all client information with the utmost respect
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
Third-Party Links
Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “last updated” date.
Contact Us
For privacy inquiries, contact us at privacy@flysoulo.ca. We respect the confidential nature of our spiritual work and maintain limited public contact information to preserve the sacred space of our practice.
This Privacy Policy should be read alongside our Terms and Conditions.